Kayly's Beauty will accept return on any unopened products within 7 days from receipt date. NON-RETURNABLE AND NON-REFUNDABLE FOR ANY OPEN ITEM, NO EXCEPTIONS. Shipping charges are NOT refundable! There will be a 35% restocking fee. Please email info@kaylysbeauty.com to obtain an RMA numbers. We will not accept any return item without an RMA number.  Once RMA numbers is obtained, we must receive the returned products in 10 Days, otherwise RMA is VOID.   

You may cancel your orders BEFORE it has been processed. If you cancel your order AFTER it has been processed, there will be a 20% restocking fee, shipping fee (if applicable). If an order is shipped out and you rejected or refused the package, there will be 50% restocking fee + Shipping Fee.

Shipping:
Most order will be processed and shipped the same business day if order is placed before 9:00am, in some cases it might takes 2-3 business days. Please allow 3-5 days for deliver confirmation package. Shipping fee will be determined by weight of the the total order.

DOMESTIC SHIPPING RATES

2lbs and under -7.50

3lbs-8.50

4lbs-9.50

5lbs-10.00

10lbs-14.95

20lbs-24.95

30lbs-35.95

40lbs-45.95

50lbs-50.00

100lbs-50.00

INTERNATIONAL  SHIPPING RATES

2lbs and under -20.00

3lbs-25.00

4lbs-25.00

5lbs-30.00

10lbs-40.00

20lbs-50.00

30lbs-60.00

40lbs-70.00

50lbs-80.00

100lbs-100.00

Fraudulent Chargeback Policy:   If you place a chargeback with your credit card company (on purpose or by mistake) for any order that you placed and received, there will be a $85.00 research fee charged to your account upon receiving the chargeback by our merchant provider to cover our investigative expenses to prove that you did make the purchase. NO EXCEPTIONS WILL BE MADE - If you do not remember making the purchase - call the number on your statement next to the charge BEFORE calling your bank.